Money-Back Guarantee
If it doesn't deliver, we refund you.
Eligible cancellations, failed services, and partial services are reviewed under the published Return/Refund & Cancellation Policy.
Start-time promise
If your order doesn't start within 24 hours, we cancel it and refund your Wallet — automatically.
Delivery promise
Any undelivered portion is refunded pro-rata within 48 hours of the order being marked partial.
Refill promise
Services labelled 'Refill' are topped up automatically for 30-60 days if metrics drop.
Backed by the published refund policy
Refund and cancellation handling is governed by our Service Delivery Policy and Return/Refund & Cancellation Policy. If you believe a status or wallet record was handled incorrectly, contact our support team.