Acceptable Use Policy

This Acceptable Use Policy (AUP) governs how customers may use socialmediaboost.it.com. Any customer who violates this AUP may have their orders cancelled, wallet frozen, and account terminated — with or without notice — at our sole discretion.

socialmediaboost.it.com services may be used only:

• on public accounts, posts, videos, channels, or profiles that the customer owns, controls or is expressly authorised to act on behalf of;
• to promote lawful content that the customer has the right to promote in every jurisdiction where the audience will be reached;
• in compliance with the terms of service of the third-party platform (Instagram, TikTok, YouTube, Facebook, X, Telegram, Spotify) on which the engagement is delivered.

Customers may not place orders against, or in any way targeting, any of the following:

• Accounts belonging to minors (persons under 18 years of age).
• Accounts of public officials, courts, regulatory bodies, or public safety agencies.
• Accounts belonging to identifiable private individuals without their express written consent.
• Accounts, hashtags or posts that promote content prohibited under Section 4 below.

Customers may not use socialmediaboost.it.com to boost content that, in our reasonable judgement:

• Depicts, promotes, or facilitates child sexual exploitation or grooming.
• Depicts non-consensual sexual content, revenge pornography, or intimate imagery obtained without consent.
• Contains threats of violence, incitement to violence, terrorism, or content glorifying a designated terrorist organisation.
• Promotes hate speech targeting a protected class (race, ethnicity, religion, gender, sexual orientation, disability).
• Promotes fraudulent schemes, deceptive investment products, or unlicensed financial / medical / legal services.
• Sells narcotics, unlicensed pharmaceuticals, firearms, or endangered species products.
• Infringes third-party intellectual property (including music, video, images, brand marks).
• Impersonates a real person, brand, or public body without authorisation.
• Contains malware, phishing, credential-harvesting content, or links to same.

Customers may not:

• Use the API in a manner designed to evade rate limits, exhaust capacity, or degrade service for other customers.
• Attempt to reverse-engineer, decompile, or extract the source code of socialmediaboost.it.com.
• Use scraped, stolen or otherwise unauthorised credentials belonging to a third party.
• Circumvent, or attempt to circumvent, sanctions screening, KYC controls, or geographic restrictions.
• Chain, layer or split transactions with the intent to avoid AML thresholds.

The API is provided under a fair-use policy: 60 requests per minute per API key, burst 120. Sustained bulk imports must use the mass-order endpoint. Customers whose usage patterns place undue load on shared infrastructure may be moved to a metered plan on 30 days' notice.

On becoming aware of a suspected violation we may, without prior notice:

• Cancel affected orders and refund the wallet.
• Freeze the wallet pending investigation.
• Terminate the account.
• Report the activity to law enforcement or the affected third-party platform.

Customers may appeal any enforcement action via /legal/complaints.

If you believe a socialmediaboost.it.com customer is violating this AUP, please report the abuse to abuse@socialmediaboost.it.com. We aim to acknowledge every report within 24 hours and to complete our review within 72 hours.